Everyone of these pieces of art are stunning, I can't get enough of them for my planetarium I have 10 of them ,the canvas and the acrylic are both amazing ❤️😁
Returns & Exchanges
We want you to feel confident choosing artwork for your home. Vivid Wall Decor offers a 60-day return and exchange window from the date of delivery. We cover return shipping and the shipping cost of your exchange, and we do not charge restocking fees.
Return & Exchange Eligibility
Contact us within 60 days of receiving your artwork to request a return or exchange. Items must be unused, in the same condition you received them, and returned in their original packaging with any included tags or labels. Items must be free of stains, added odors, and damage caused after delivery.
If your artwork arrived damaged, defective, or not as described, please follow the instructions below for those issues.
Custom orders are not eligible for standard exchanges. The replacement process for damaged or defective artwork still applies.
How to Start a Return or Exchange
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Email info@vividwalldecor.com with your order number, the item you wish to return or exchange, and whether you would prefer a refund or an exchange.
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Our team will provide return instructions and arrange shipping at our expense. Please contact us before sending anything back.
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Pack your artwork securely in its original packaging and follow the shipping instructions we provide.
If artwork received in good condition is damaged on its return journey because it was inadequately packaged, the refund may be reduced to reflect that damage.
Refunds
Once we receive and inspect your return, we will notify you of the outcome. Approved returns will be refunded to your original payment method for the amount paid for the returned artwork, subject to the condition requirements above.
No restocking fee or return shipping charge will be deducted from your refund.
After processing, refunds typically take 3–5 business days to appear, depending on your bank or payment provider. If your refund has not appeared, check with your payment provider and then contact us for assistance.
Exchanges
Once we receive and inspect your returned artwork, we will arrange your exchange. Vivid Wall Decor covers both the return shipping and the shipping of your replacement artwork. We will provide an estimated delivery timeframe when your exchange is arranged.
Damaged or Defective Artwork
If your artwork arrives damaged or has a manufacturer's defect, simply email a photo showing the damage or defect to info@vividwalldecor.com.
We will send you a replacement piece free of charge, including shipping. You do not need to return the damaged or defective artwork.
Artwork Not as Described
If your artwork does not match the product description, contact info@vividwalldecor.com within 60 days of delivery. We will help arrange a return for a full refund or an exchange and cover the necessary shipping costs.
Orders Lost in Transit
If your order appears to be lost in transit, contact us with your order number so we can investigate. For an order confirmed lost in transit, we will arrange a replacement at no additional cost, provided the shipping address supplied at checkout was correct.
Order Cancellations & Changes
You may cancel or amend your order within 24 hours of purchase. Email info@vividwalldecor.com with your order number and the requested change or cancellation.
Contact & Return Address
For help with a return, exchange, or refund, email info@vividwalldecor.com.
Vivid Wall Decor
11300 Space Boulevard
Suite 4
Orlando, Florida 32837
Please contact us before returning your artwork so we can arrange shipping and provide the appropriate instructions.
Customer Reviews
Overall rating: 5 / 5 from 439 reviews.
Great picture and looks excellent with lighting
I ordered a few of the space theme ones and they are amazing 🤩 both the canvas and acrylic ones are great 👍 I need to order a few more for my planetarium room...just awesome 😍
Great experience, pictures are so bright and look exactly like I was hoping
Looks pretty, might get a frame.
Absolutely LOVE my new canvas, helps give my place some character!
They say the customer is never wrong. Well that is a lie. When I received this beautiful piece, I thought they hadn't sent me the right mounting strips. They totally had, but instead of complain, they immediately jumped in and tried to fix the situation. Longsword short, their customer service is amazing. The Art work speaks for itself. It is gorgeous and captivating. This is a well designed piece and I absolutely love it. I just want to thank everyone at Illest, for making this a great experience.
Great quality.
Looks great
Love, love, love this! Purchased as a gift. It is widely loved in their office. Quality is evident. Will be back.
Came exactly as described
Looks amazing! Vibrant colors, exactly like the photos on the site.
I love the framed canvas! It was a gift for someone special and I wish I had one for myself! Very high quality workmanship in the framing! I am pleased with the finished product and it is quite popular within the office!
I love this piece!! It is a beautiful scene. We are very happy with the whole experience!!
I love this picture so much I’m ordering a larger size!
Easy to hang and has an amazing quality . Great canvas !
Super dope!
I was getting ready to vacation in Destin Florida for the first time when I saw this picture. I could only hope that where I was going would be so beautiful and it was. It will always be a reminder of a wonderful trip.
I absolutely love this! My only regret is I wish I had gotten it in a bigger size! Love the message!
The wait was worth it!! These prints are amazing and great quality.
People love this pic. The beach with the night sky is amazing!!!
We get so many compliments on this amazing piece. AMAZING!!!!
I love how so many elements of the earth are present. I didn’t realize that figure on the beach was a boy. He seems alone and that reminded me of my son who passed on. The family is just a little ways away in the right. Brought tears to my eyes.
Canvas looks great! I was worried about the quality of the image since I got the largest version but it looks amazing.
Illest canvas i ever viewed hahah. Really nice quality
We’ll made, looks great, easily hung.
Looks amazing very very happy with it
I am a huge sci-fi fan, thus when I saw this piece of art work, I had to have it for my apartment. Great colors, the size I chose was perfect. This exceeded my expectations! Thank you very much.
Very nice quality, prices good as well!
This picture makes me hopeful and feel like anything is possible. It's so beautiful!!!
The color combination is great, the white foam on the beach the last light of the sunset the rays of the stars, the crescent moon appeared at the same time the birds were flying back to their nests for a tiring day of wingspan. Make both the sky and the sea in the picture so dynamic like a real space. It's great in my idea..Thank you very much for giving birth to this masterpiece...
This canvas goes crazy! Great quality. All around perfect design
Awesome Picture
Great picture. really glad I brought it
I love this! I can stare at it for hours. The artists at Illest View are so talented. I am a big fan of canvas paintings and will definitely order another picture from here.
I love the look and the colors are vibrant
The piece is as good as advertised, will definitely buy again!
love the photo!
Incredible piece. Just astonishing.
Beautiful, high quality and packaged very well!